Steve Ballmer joined Microsoft in 1980 as employee #30 and served as CEO from 2000 to 2014, transforming the company from a consumer software maker into an enterprise powerhouse. Today, his net worth has grown from $20 billion to $130 billion simply by holding Microsoft stock, making him arguably the best investor of the last 20 years.
The conversation covers Microsoft's pivotal IBM PC partnership, the invention of enterprise software licensing, the development of Azure, and Ballmer's relationship with Bill Gates. Steve also reflects on missed opportunities in mobile and search, his decision to step down as CEO, and his current ventures with the LA Clippers and Intuit Dome.
Throughout the discussion, Ballmer provides insights into building enterprise muscle, the challenges of transitioning from consumer to business markets, and the complexities of managing a technology giant through multiple disruption cycles.
The IBM Deal That Changed Everything
IBM approached Microsoft for an operating system in 1980, but Microsoft didn't have one - they licensed Gary Kildall's CPM clone from Seattle Computer Products for $45,000 and resold it as MS-DOS
The key was negotiating non-exclusive rights: 'IBM wanted this... they were experimenting with a different approach... instead of building everything custom, use industry standard parts' - Steve
Microsoft initially charged fixed fees, not per-unit licensing: 'We thought we can do this 10, 20 times, 20 times 21,000, 400,000 against 50,000 we paid for it'
IBM remained dominant for decades: 'We didn't drop that theory well into the 2000s... we used to say we had to hang on to IBM that if we ever let go, they might trample us'
Building the Enterprise Muscle
Microsoft wasn't considered enterprise-ready until the late 2000s: 'As late as 2005, customers would say you're not an enterprise company... you're not enterprise ready' - Steve
The enterprise agreement revolutionized software licensing by bundling products and creating recurring revenue: 'Instead of sell you a new license... you sign up for three years, pay us per machine'
Email became the locomotive that pulled the entire enterprise stack: 'Email boom is late 90s... enterprises wanted email... rather than any other value propositions, you could say you guys want some email, right?'
The 'Holy Trinity' integrated Windows, Windows Server, Active Directory, Exchange, and Office into a cohesive enterprise platform that was difficult for competitors to replicate
The Developers Chant and Platform Strategy
The famous 1999 'developers, developers, developers' speech came from competitive desperation: 'We have Linux competition... OpenOffice... we haven't beat Lotus Notes yet... we need third parties'
Ballmer defines platforms as extensible systems: 'Anything that is extensible... applications are platforms too, not just developer platforms... you want extensibility in your apps'
Microsoft got trapped thinking they were 'just a platform company': 'People telling me we can't do that, we're a platform company... you have to think app with platform'
The speech was both external messaging and internal motivation: 'In a big company, people believe the newspaper more than they'll believe an internal email'
Azure's Eight-Year Journey
Azure development began in 2006, eight years before Ballmer left: 'We'd been working on the cloud since Energizer... we'd been working on Azure for eight years'
Dave Cutler was recruited specifically for cloud infrastructure: 'Let's go get Cutler... Cutler's a hard ass at work... he's like a thoroughbred horse, can run really fast but you got to get him lined up'
Microsoft chose platform-as-a-service over infrastructure-as-a-service to leverage Windows strengths: 'We wanted to do platform as a service... it's all about the developers'
Internal resistance required external messaging: 'I did the speech at UW where we talked about being all in on the cloud... partly a reminder to people: get with it or get out of the way'
Mobile Mistakes and Hardware Lessons
Microsoft tried to 'Windowsize' mobile instead of recognizing it as fundamentally different: 'We tried to put Windows in places that it didn't naturally go... we tried to be too Windowsy'
The company missed a critical Verizon opportunity around Christmas 2008: 'Verizon by now is really feeling like it's getting its ass kicked... there was a window... we didn't have the stuff they wanted at the right time'
Surface represented a strategic shift to hardware: 'I decided the only way we were going to get there, we couldn't sit there with our OEM model... we needed a high-end PC'
The lesson: 'If it's not like what you're already doing, it must require new capability... you have to go all the way'
The Two-Trick Pony Theory
Ballmer categorizes businesses as zero, one, or two-trick ponies: 'Most businesses are zero-trick ponies... one-trick ponies are $50 to $100 billion market cap companies'
Microsoft achieved two tricks: 'The desktop business, which I include Windows and Office, and the server/enterprise business... two different revenue models, different licensing models'
Three-trick ponies are extremely rare: 'I don't think I could come up with a three-trick pony for you... if you look at the most valuables, you're not going to find three'
Gaming remains a 'half-trick': 'Is gaming its own trick? I call it a half a trick... Microsoft is optimistic it'll be a full-on trick'
CEO Transition and Stock Performance
Ballmer resigned over board disagreement on Nokia acquisition: 'The board said no, we don't want to do a phone... I just didn't find the process very respectful'
Stock remained flat during his tenure due to multiple factors: 'Bill and I always were trying to tell people, don't get our stock price too high... we gave no guidance'
The relationship with Bill Gates was complex: 'Bill and I went through a year where we didn't speak... from sometime in March or April of 2000 to 2001'
Ballmer felt his best work came in the final six years: 'That's cloud, that's surface, that's some of the improvements in Windows... I feel really good about my last six years'
Intuit Dome: Basketball Cathedral
The arena was designed specifically for hardcore basketball fans: 'I wanted to make Intuit Dome the best place for the hardcore basketball fan... I designed for me, guys like me'
The 'wall' creates competitive advantage: 'Put it right on top of the visitor side... the lowest free throw shooting percentage of the league for the visiting team is against the wall'
Revenue was sacrificed for experience: 'We have fewer suites, less revenue... we took a revenue hit... but it's about basketball'
Every design decision prioritized basketball: 'Basketball, basketball, basketball... three times the average toilets... get out and get back into your seat'
Resources Mentioned
Learning Microsoft Azure Cloud Computing and Development Fundamentals
eech was both external messaging and internal motivation: 'In a big company, people believe the newspaper more than they'll believe an internal email' Azure's Eight-Year Journey Azure development beg
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plugged into an Apple II that ran CPM, not our operating system. Gary Kildall. Gary Kildall Digital Research was the name of the company. But we had licensed it to put on this card that plugged in the
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g company, man, I'll tell you. It's very some of what you have to do because people believe the newspaper more than they'll believe an internal email.
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le to realize that, but I then never broke my pattern. You know, it's sort of like going to the newspaper every day. You don't sell stock every day, so you really should only care what the stock price
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